Departure fast track
Help at the check-in desk, then through the priority security and immigration lanes without queuing.
- Works with every airline
- Met at the departures kerb (B2 and above)
- Priority security and immigration lanes
- Groups and families handled together
At least 12 hours before the flight
Service packages
B1
B1 • Check-in and security
Help at the airline check-in desk, then through the priority security and immigration lanes.
₫780,000/ passenger
≈ $30 Reference figure only, not the amount charged.
Includes 10% VAT
- Priority lane
- Yes
- Luggage assistance
- No
- No queue at check-in
- No
- Handover to the person meeting you
- No
- Meeting point
- Departures hall
- Expected duration
- 15-20 minutes
B2
B2 • Kerbside and check-in
Met at the kerb as you arrive, baggage handled, check-in completed, and escorted through the priority lanes to the gate.
₫1,040,000/ passenger
≈ $40 Reference figure only, not the amount charged.
Includes 10% VAT
- Priority lane
- Yes
- Luggage assistance
- Yes
- No queue at check-in
- No
- Handover to the person meeting you
- Yes
- Meeting point
- Departures kerbside
- Expected duration
- 25-35 minutes
B3
B3 • Full VIP
No queue at any point, from the check-in desk through immigration and security.
₫2,470,000/ passenger
≈ $95 Reference figure only, not the amount charged.
Includes 10% VAT
- Priority lane
- Yes
- Luggage assistance
- Yes
- No queue at check-in
- Yes
- Handover to the person meeting you
- Yes
- Meeting point
- Departures kerbside or VIP entrance
- Expected duration
- The whole journey
| What is included | B1B1 • Check-in and security ₫780,000/ passenger ≈ $30 Reference figure only, not the amount charged. Includes 10% VAT | B2B2 • Kerbside and check-in ₫1,040,000/ passenger ≈ $40 Reference figure only, not the amount charged. Includes 10% VAT | B3B3 • Full VIP ₫2,470,000/ passenger ≈ $95 Reference figure only, not the amount charged. Includes 10% VAT |
|---|---|---|---|
| Priority lane | Yes | Yes | Yes |
| Luggage assistance | No | Yes | Yes |
| No queue at check-in | No | No | Yes |
| Handover to the person meeting you | No | Yes | Yes |
| Meeting point | Departures hall | Departures kerbside | Departures kerbside or VIP entrance |
| Expected duration | 15-20 minutes | 25-35 minutes | The whole journey |
| Book now | Book now | Book now |
What is included
- Help at the airline check-in desk
- Priority security screening lane
- Priority immigration lane
- Kerbside meet and baggage assistance (B2 and above)
Not included
- Excess baggage chargesSet by your airline, not by us.
- Air tickets and change feesOutside the scope of the service.
- Transport from the cityThe service starts at the airport.
- Immigration problemsWe cannot intervene where exit has been refused.
How it works
- 1
Met in departures
A member of staff is waiting at the agreed point, or at the kerb with B2 and above.
- 2
Check-in
Helped at the airline desk, bags checked, boarding pass in hand.
- 3
Priority security
Taken through a separate screening lane rather than the main queue.
- 4
Immigration and the gate
Through the priority exit lane and directed to the right departure gate.
Operating standard
What we commit to
Reachable 24/7
Staff on duty for late-night and early-morning flights.
Staff at all three airports
People based inside the terminals at Tan Son Nhat, Noi Bai and Phu Quoc.
Licensed operator
Airside access held under airport security regulations.
Why trust us
The licences we hold
Aviation services operating licence
- Number
- GP-2024/HK-AERO
- Issued by
- Airport Authority
Travel and aviation licence
- Number
- 01-482/2014/TCDL
- Issued by
- Civil Aviation Authority of Vietnam
Work we have done
A family with an elderly passenger and a small child
A family of four with an elderly passenger at Tan Son NhatMobility equipment providedA visiting corporate delegation
A twelve-person delegation at Noi BaiAbout 45 minutes of queuing saved
Who answers the phone
+84 902 193 386English-speaking. For international travellers and overseas partners.
Documents to prepare
- Passport or travel document
- Flight number and departure time
- Airline booking reference
Frequently asked questions
How far ahead do I need to book?
At least 12 to 24 hours, so we can raise the job and assign staff at the airport. For a flight within the next four to six hours, call the hotline and we will try to cover it.
How is the price calculated, and does it include tax?
Per passenger. Every price shown includes 10% VAT, and nothing is added at the airport. We issue an electronic invoice for companies and institutions.
How will I recognise the person meeting me?
About an hour before you land, or before the agreed time, we send you a photo of their staff card, their direct phone number and a photo of where they will be standing, over Zalo or WhatsApp.
What happens if my flight is delayed or the time changes?
We track the flight by the number you gave us and move the duty time to match, with no waiting charge.
What is the difference between A1 and A2?
Baggage and handover. A1 takes you quickly through immigration and ends at the baggage hall. A2 adds a member of staff who finds your bags, loads them onto a trolley and walks you out to the car.