A visiting corporate delegation
A twelve-person delegation at Noi Bai
Client anonymised at their request
Party size: 12About 45 minutes of queuing saved
The situation
The party landed at peak hour with eighteen bags and a meeting the same afternoon.
What we did
Staff met them at two exits, cleared immigration as a group through the priority lane, and collected all the baggage at one point.
The outcome
The whole party left the terminal fourteen minutes after the aircraft parked.