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Diplomatic and corporate standard • SGN — HAN — PQC

Through the airport, faster Priority on arrival and departure

Skip the queues at security and immigration at Tan Son Nhat, Noi Bai and Phu Quoc.

A host directing a family at a priority desk in an airport terminal

How it works

Four steps

Simple, clear, and your details stay private.

  1. 1

    Book online

    Pick the airport, give us your flight number and how to reach you.

  2. 2

    Get confirmation

    We send a confirmation, the phone number of the person on duty, and where to meet.

  3. 3

    Meet your host

    They are waiting with a name board at the air bridge or in departures.

  4. 4

    Straight through

    Escorted through the priority lanes and out the other side.

Operating standard

What we commit to

  • Reachable 24/7

    Staff on duty for late-night and early-morning flights.

  • Staff at all three airports

    People based inside the terminals at Tan Son Nhat, Noi Bai and Phu Quoc.

  • Licensed operator

    Airside access held under airport security regulations.

Work we have delivered

A few representative jobs

  • A visiting corporate delegationHAN

    A twelve-person delegation at Noi Bai

    Staff met them at two exits, cleared immigration as a group through the priority lane, and collected all the baggage at one point.

    About 45 minutes of queuing saved

  • A family with an elderly passenger and a small childSGN

    A family of four with an elderly passenger at Tan Son Nhat

    Met at the air bridge with a wheelchair, taken through the family priority lane and walked out to the car.

    Mobility equipment provided

  • A business traveller on their ownPQC

    A tight connection at Phu Quoc

    Met at the aircraft door, put through priority screening and taken straight to the gate.

    Connection made

Client details are anonymised as a matter of policy.

Questions

Frequently asked

How far ahead do I need to book?

At least 12 to 24 hours, so we can raise the job and assign staff at the airport. For a flight within the next four to six hours, call the hotline and we will try to cover it.

How is the price calculated, and does it include tax?

Per passenger. Every price shown includes 10% VAT, and nothing is added at the airport. We issue an electronic invoice for companies and institutions.

How will I recognise the person meeting me?

About an hour before you land, or before the agreed time, we send you a photo of their staff card, their direct phone number and a photo of where they will be standing, over Zalo or WhatsApp.

What happens if my flight is delayed or the time changes?

We track the flight by the number you gave us and move the duty time to match, with no waiting charge.

What is the difference between A1 and A2?

Baggage and handover. A1 takes you quickly through immigration and ends at the baggage hall. A2 adds a member of staff who finds your bags, loads them onto a trolley and walks you out to the car.

Get started

Ready to skip the queue?

Book ahead and your trip through SGN, HAN or PQC goes smoothly.